Straight answers

Everything traders ask first.

Supported imports, broker access, data storage, generated reviews, system requirements, pricing, and refunds explained before you buy.

Which brokers and platforms does Tradematic work with?

Tradematic currently imports trade history from Topstep and Tradovate CSV exports, with more integrations coming. You can also log trades manually.

Do I have to connect my live brokerage account?

No. Tradematic does not ask for broker logins, passwords, or API keys, and it cannot place or modify trades. Import a supported CSV or enter trades manually.

Where is my journal data stored?

Tradematic uses Firebase services to store and synchronize journal data and screenshots. Data is encrypted in transit and at rest, with access tied to your authenticated account.

Does journal data leave my machine for generated reviews?

When you request a generated review, relevant trade and journal context is sent over an encrypted connection through Tradematic's cloud proxy to generate the response.

What macOS version does Tradematic require?

Tradematic requires macOS 15.6 or later. It is a native Swift application available for supported Apple Silicon and Intel Macs.

Does Tradematic work on Windows?

Not currently. Tradematic is a native macOS application and a Windows version is not available today.

Will Tradematic work offline?

Core journal data may remain available during temporary connection interruptions and synchronize later. Sign-in, generated reviews, screenshots, and some cloud-backed actions require internet access.

What is the difference between Monthly and Lifetime?

There are no feature tiers. Monthly costs $29 and can be canceled anytime. Lifetime costs $299 once and includes lifetime access plus future updates.

How does the refund work?

Purchases include a 14-day refund window. Email support@tradematic.solutions to request a refund. Checkout is processed by Creem as Merchant of Record.

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